【单选题】
顾客接待也是一门艺术.是指茶艺师代表所在单位,向服务对象___的过程。
A. 茶艺演示
B. 冲泡茶叶
C. 提供服务、出售商品
D. 接待与服务
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答案
C
解析
暂无解析
相关试题
【单选题】
在茶艺馆的顾客接待过程中,下列___的现象是茶艺师处理不恰当的。
A. 当宾客走进茶馆,积极主动迎宾问候
B. 当宾客点茶时,单向的积极主动热情地推荐消费高的茶品、茶点,造成宾客勉强消费
C. 在巡台的过程中,积极主动的加水、斟茶、整理台面
D. 当看到宾客有征询意识时,主动上前询问是否需要帮助
【单选题】
在下列___的现象中,茶艺师不宜主动接近顾客。
A. 顾客长时间凝视某一商品
B. 顾客表示我想安静欣赏茶具
C. 顾客细看细对比摸看某一商品
D. 顾客抬头将视线转向茶艺师
【单选题】
在商品、服务的成交阶段,茶艺师应注意的六点是:协助挑选、补充说明、算帐准确、___、帮助搬运、致以谢忱。
A. 将注意力转移到其他顾客上
B. 以顾客的消费高低为参考提供的服务不同
C. 根据不同的消费金额包装不同
D. 仔细包装
【单选题】
以下___对展销会特点的描述是错误的。
A. 直观、形象、生动,能产生强烈的传播效果
B. 能有效地吸引社会公众及新闻媒介的注意
C. 能给组织提供与公众直接双向沟通的机会
D. 主要是向大众搭建一个销售综合商品的临时大商场
推荐试题
【单选题】
By default, each ESXi 6.x host is provisioned with a certificate from which root certificate authority?___
A. RedHat Certificate Authority
B. VMware Certificate Authority
C. DigiCert Certificate Authority
D. Verisign Certificate Authority
【单选题】
An administrator is adding an NFS datastore as shown in the Exhibit. What is the purpose of the Servers to be added list?___
A. It contains the IP addresses of the NFS Storage Server to provide multipathing capability.
B. It contains the IP addresses of the ESXi hosts that mount the datastore.
C. It contains the IP addresses used for
D. ynamic Discovery of targets.
【单选题】
An administrator reports that the System Event log data is only available for 24 hours when reviewing the Hardware Status tab. Which condition could be responsible for the loss of data?___
A. A Reset event log was executed.
B. The statistical collection level was set to a value of 1.
C. The boot disk of the host is corrupt.
D. Syslog has been configured at the vCenter Server level.
【单选题】
During an upgrade, the ESXi 6.x installer finds an existing version of ESXi and a VMFS3 volume. No virtual machines exist on the host or VMFS3 volume. The requirement is to upgrade to VMFS5. Which option should be chosen to meet this requirement?___
A. Upgrade ESXi and preserve the VMFS datastore
B. Install ESXi and preserve the VMFS datastore
C. Install ESXi and overwrite the VMFS datastore
D. Upgrade
E. SXi and overwrite the VMFS datastore
【单选题】
A vSphere 6.x Standard Switch is configured with 4 virtual machine portgroups, as shown in the exhibit. Which portgroup would be utilized by default when creating a new virtual machine?___
A. Access Network
B. DMZ Network
C. VM Network
D. Virtual Machine Network
【单选题】
Which vSphere 6.x feature will allow an organization to utilize native snapshots?___
A. Virtual Volumes
B. Virtual SAN
C. VMFS3
D. VMFS5
【单选题】
An administrator is creating a new vSphere Distributed Switch that will be utilized with a specific vSphere Cluster. The cluster itself contains a mix of ESXi 5.x and 6.x Hosts. Which Distributed Switch version should be created to support this configuration?___
A. Distributed Switch: 6.0.0
B. Distributed Switch: 5.0.0
C. Distributed Switch: 5.1.0
D. Distributed Switch: 5.5.0
【单选题】
Which load balancing policy, previously limited to vSphere Distributed Switches, is now available on vSphere Standard Switches with vSphere 6.x?___
A. Route based on physical NIC workload
B. Route based on IP Hash
C. Route based on the originating virtual port
D. Route based on Source MAC Hash
【单选题】
A storage administrator is not seeing full utilization of all bandwidth from an ESXi host. The vSphere administrator observes the adapter details, as shown in the Exhibit. What is the probable cause of this issue?___
A. Another path needs to be used to allow full utilization of the bandwidth.
B. The array is not setup to use the correct multipathing policy.
C. There are no virtual machines on the host.
D. No traffic is being sent across it because a path failed.
【单选题】
A storage administrator is not seeing full utilization of all bandwidth from an ESXi host. The vSphere administrator observes the adapter details, as shown in the Exhibit. What is the probable cause of this issue?___
A. Another path needs to be used to allow full utilization of the bandwidth.
B. The array is not setup to use the correct multipathing policy.
C. There are no virtual machines on the host.
D. No traffic is being sent across it because a path failed.
【单选题】
An administrator has just completed performing an interactive installation of ESXi 6.x and is booting the host. How is the network initially configured?___
A. The network is configured by Automatic Private IP Addressing (APIPA).
B. The network is configured based on the settings detected in DNS.
C. The network is configured with the address as specified in the installer.
D. The network is automatically configured by DHCP.
【单选题】
You have just installed an ESXi 6.x Host. As part of your company security regulations, a security banner must be presented on the console of the host. How can this action be accomplished?___
A. Configure the Advanced Settings > Annotations screen of the ESXi host.
B. This is configured from the Direct Console User Interface configuration menu.
C. It is not possible to configure a security banner for the ESXi host.
D. From vCenter Server, this setting is configured globally in the vCenter Server configuration.
【单选题】
An administrator is only able to see the Health Badge when using the vRealize Operations user interface. What is the likely cause of this behavior?___
A. The vRealize Operations Foundation License is in use.
B. The vmware-sps service failed to start.
C. The vRealize Operations Standard License is in use.
D. The vmware-rbd-watchdog service failed to start.
【单选题】
An administrator has configured an alarm to be notified when a virtual machine meets either of these conditions: <High virtual CPU> <High active memory consumption.> <The alarm is only triggering when both of the conditions are met.> What can be done to correct the alarm behavior?___
A. Edit the alarm and select Trigger if ANY of the following conditions are satisfied.
B. Edit the alarm and select Trigger if ALL of the following conditions are satisfied.
C. Create two separate alarms, one for CPU and one for memory and link them together with ESXCLI.
D. Delete the existing alarm and create a new event based alarm.
【单选题】
An administrator creates an ESXi cluster using vSphere Auto Deploy. The ESXi hosts are configured to get a management IP address from a DHCP server. The administrator needs to troubleshoot the management network on one of the hosts. Which DCUI option should the administrator use to renew the DHCP lease? ___
A. Restart Management Network
B. Restore Network Settings
C. Test Management Network
D. Configure Management Network
【单选题】
An administrator is attempting to restore a number of files in a directory within the Operating System of a virtual machine. How can the administrator restore the files from a previous backup? ___
A. Use the File Level Restore option from the selected backup of the virtual machine in the vSphere Web Client.
B. Connect to the File Level Restore tool from a web browser in the virtual machine.
C. Connect to the File Level Restore tool from the VMware
D. ata Protection appliance.
【单选题】
After selecting an object in vRealize Operations, how can a user compare the badge values of related child objects? ___
A. Use the Scoreboard tab
B. Use the Relationship tab
C. Use the Members tab
D. Use the Overview tab
【单选题】
You want to deploy a vApp and dynamically assign IP addresses without a DHCP server on the network. Which action would you take to accomplish this task? ___
A. Enable IP pools.
B. Configure a local DHCP server in the vApp.
C. Enable NAT on the vApp router.
D. Configure the guest OS for workgroup and WINS.
【单选题】
What is the optimal configuration when building a virtual machine for a single-threaded Windows application? ___
A. Deploy single-threaded applications on uniprocessor virtual machines.
B. Deploy single-threaded applications on symmetric multi-processor virtual machines.
C. Tune single-threaded applications to take advantage of symmetric multi-processor resources.
D. Tune Single-threaded applications at the hypervisor level.
【单选题】
An administrator has created the resource pool configuration shown in the Exhibit. Based on the exhibit, which virtual machine(s) can be successfully powered on? ___
A. VM-M1 only
B. VM-K1 only
C. VM-K1 and VM-K2 only
D. VM-K1, VM-K2, and VM-M1
【单选题】
Which vSphere 6 Enterprise Edition feature will allow an organization to ensure that critical multi-threaded applications have the maximum possible uptime? ___
A. Fault Tolerance
B. High Availability
C. Distributed Resource Scheduler
D. App HA
【单选题】
An administrator has a virtual machine that requires four times the compute resources than other virtual machines on the same ESXi 6.x host. How should the administrator configure the virtual machine settings, in order to be prepared for any resource contention? ___
A. Set the shares of the priority virtual machine to High and the rest to Low.
B. Set the shares of the priority virtual machine to High.
C. Set the shares of the priority virtual machine to High and the rest to Normal.
D. Set the shares of the priority virtual machine to Normal and the rest to Low.
【单选题】
Which type of Adapter does not require vmkernel networking? ___
A. Independent Hardware iSCSI Adapter
B. Dependent Hardware iSCSI Adapter
C. Software iSCSI Adapter
D. Software FCoE Adapter
【单选题】
During the installation of ESXi 6.0, the following error message is reported: Hardware Virtualization is not a feature of the CPU, or is not enabled in the BIOS. Which condition would generate this message? ___
A. LAHF/SAHF is not enabled in the BIOS.
B. NX/XD is not enabled in the BIOS.
C. SSE3 is not enabled in the BIOS.
D. Hyperthreading is not enabled in the BIOS.
【单选题】
An administrator is unable to login to vCenter Server when using the vSphere web client. The administrator successfully accessed vCenter Server using the client earlier the same day. What is the most appropriate first step the administrator should take to resolve this issue? ___
A. Verify the web browser being used has Adobe Flash plugin version 11.5 or later
B. Verify the vCenter Single Sign-On service is running on the vCenter Server
C. Verify the vSphere Web Server service is running on the vCenter Server
D. Verify the administrator has permissions configured in vCenter Server
【单选题】
An administrator has configured an alarm to be notified when a virtual machine meets two conditions: <high virtual CPU> <high active memory consumption> The alarm is malfunctioning and triggering when either condition is met instead of both. What can be done to correct the issue? ___
A. Edit the alarm and select Trigger if ALL of the following conditions are satisfied.
B. Edit the alarm and select Trigger if ANY of the following conditions are satisfied.
C. Create two separate alarms, one for CPU and one for memory.
D. Delete the existing alarm and create a new event based alarm.
【单选题】
What must be enabled to ensure that VM Component Protection (VMCP) works in a High Availability cluster? ___
A. VMware Tools Virtual Machine Communication Interface (VMCI)
B. Fault Tolerance
C. Atomic Test and Set (ATS)
D. All Paths Down (APD) Timeout
【单选题】
An administrator wants to add a web server to an existing multi-tier application consisting of three virtual machines: <A web server> <A database server An application server> The web server should be added to the application when the primary web server reaches: <70% vCPU utilization> <55% active memory> Which option will achieve this result? ___
A. Create a virtual machine alarm with an action to run a script that starts a new instance of the web server.
B. Create a host cpu and memory alarm with an action to run a script that starts a new instance of the webserver.
C. Configure HA application monitoring for the web server and set it to trigger deployment of a new instance of the web server.
D. Configure Fault Tolerance on the virtual machine and leave the secondary machine disabled until needed.
【单选题】
An administrator has an application that requires connection directly to PCI devices through a virtual machine. What is a limitation of this configuration? ___
A. Devices must be reserved for PCI passthrough on at least one host on which the virtual machine will run.
B. Snapshots are not supported with DirectPath I/O passthrough devices.
C. A maximum of 18 PCI vSphere
D. irectPath devices can be added to a virtual machine.
【单选题】
The vSphere administrator is configuring directory services for an ESXi host: What should the vSphere administrator do to configure the host to use CAM services? ___
A. Check the Use vSphere Authentication Proxy checkbox.
B. Set Select Directory Service Type to CAM services.
C. Specify CAM$ for the
D. omain.
【单选题】
Which statement is true regarding the licensing of vCenter Server? ___
A. The license for vCenter Server must be provided at the time of installation.
B. Changing the license assigned to vCenter Server requires a restart of the vCenter Server service.
C. Virtual machines can still be powered on if the vCenter Server license expires.
D. Licensing for a single vCenter Server installation is determined by the number of managed virtual machines.
【单选题】
When configuring vSphere Replication for a virtual machine, what is the lowest Recovery Point Objective (RPO) that can be selected? ___
A. 1 min
B. 5 min
C. 10 min
D. 15min
【单选题】
A developer needs to create a multi-tier development stack for a home lab. Which vSphere product will support the architecture required for the least software cost? ___
A. vSphere Hypervisor
B. vSphere Essentials
C. VMware Player
D. VMware Workstation
【单选题】
An administrator is installing Windows into a virtual machine. The DVD has been mounted on the Host and configured for the virtual machine as shown in the Exhibit. Based on the exhibit, when the virtual machine is booted, why would it attempt to search for a PXE server? ___
A. The CD/DVD device is not connected.
B. The ISO is in the incorrect storage location.
C. The OS minimum requirements have not been met.
D. The CD/DVD device is not set to Client Device.
【单选题】
What component must be installed prior to deploying a vCenter Server in vSphere 6.x? ___
A. vCenter Identity Services
B. Platform Services Controller
C. vCenter Single Sign-On
D. Client Integration Plug-In
【单选题】
What is a valid plug-in status for a plug-in that has been added to a vSphere client? ___
A. Disabled
B. Unknown
C. Stopped
D. Installed
【单选题】
Users of an application are reporting performance issues. The following performance values are observed in the vSphere Web Client: <Host CPU utilization is 90%> <Virtual Machine memory utilization is consistently greater than 90% CPU Ready values are higher than 20%> What could be the cause of the application performance issue? ___
A. The host is lacking the CPU resources required to meet the demand.
B. The host is lacking the memory resources required to meet the demand.
C. The virtual machine is lacking the CPU resources required to meet the demand.
D. The virtual machine is lacking the memory resources required to meet the demand.
【单选题】
An administrator creates an ESXi cluster using vSphere Auto Deploy. The ESXi hosts are configured to get a management IP address from a DHCP server. The administrator needs to troubleshoot the management network on one of the hosts. Which DCUI option should the administrator use to renew the DHCP lease? ___
A. Restart Management Network
B. Restore Network Settings
C. Test Management Network
D. Configure Management Network
【单选题】
An administrator is re-provisioning an ESXi host and moving it to another datacenter. Which DCUI option should the administrator use to revert the system configuration to the default settings? ___
A. Reset System Configuration
B. Rebuild Default System Configuration
C. Revert System Configuration
D. Renew Default System Configuration
【单选题】
An administrator has just completed installing an ESXi 6.x host, but doesn't know what address has been configured. Where is the ESXi host IP address configured? ___
A. RVC console
B. Direct Console User Interface
C. vSphere Web Client
D. vSphere Client