【单选题】
导游人员应将___放在导游服务第一位，它是衡量导游人员是否履行职责的基本尺度。
A. 落实接待计划规定的内容
B. 一视同仁、平等对待游客
C. 维护游客的合法权益
D. 提供个性化服务
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A
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相关试题
【单选题】
某天主教人士组成的旅游团，早晨开车前在车上讲经、做祈祷。对此，导游人员___
A. 跟领队联系，让其遵守时间
B. 报告旅行杜，告知相关情况
C. 主动下车，等祈祷完毕后再上车
D. 留在车上，做好相关的服务工作
【单选题】
在取得初级导游等级以后，具有大专以上学历且取得导游证满（ ）年，报考前 3 年内实际带团不少于（ ）个工作日，经笔试导游知识专题、汉语言文学知识或外语，合格者晋升为中级导游员。___
A. 3，80
B. 3，90
C. 2，80
D. 2，90
【单选题】
导游在讲解北京故宫的建造时间时，对美国游客说：“故宫在哥伦布发现新大陆七十年之前就已建成”；对英国游客说：“故宫的建造时间是在莎士比亚诞生之前的一百四十年”。这里导游运用的讲解方法是___。
A. 制造悬念法
B. 故事法
C. 类比法
D. 分段讲解法
【单选题】
导游带团购物，非必须提供的服务是___。
A. 到文物商店购买古玩时请海外客人保留发票和火漆印
B. 告诉海外旅游者我国海关准许带出境的商品限额
C. 如实介绍商品特色，帮助客人洽谈价格
D. 按合同规定时间和地点安排购物
【单选题】
导游人员在导游服务中讲究文明礼貌，不随地吐痰，不在公共场所和城市禁烟区吸烟等，这充分体现了导游人员良好的___。
A. 社会公德
B. 敬业精神
C. 爱国主义意识
D. 服务技能
【单选题】
关于男士西装的着装规范，下列说法正确的是___。
A. 应将商标露在外面显示西服的品牌
B. 单排两粒扣式的西服上衣，应“扣上不扣下”
C. 双排扣的西服要么只系中间那粒纽扣，要么系上面那两粒纽扣
D. 气温低的时候，可在西装内加一件圆领的羊毛衫或羊绒衫。
【单选题】
一位华侨回国旅游时不慎丢失护照，导游人员协助其补办证件。以下做法正确的是___
A. 由地接社开具遗失证明
B. 到当地公安局开遗失证明
C. 到侨居国驻华使馆补办新护照
D. 去当地公安部门办理签证手续
【单选题】
导游人员必须遵守的基本道德规范是___，也是社会主义各行各业必须遵守的基本行为准则。
A. 爱国爱企、自尊自强
B. 遵纪守法、敬业爱岗
C. 公私分明、诚实善良
D. 克勤克俭、游客至上
【单选题】
在西餐就餐过程中，以下不符合礼仪规范的是___。
A. 在女主人拿起勺子或叉子以前，客人不能自行用餐
B. 右手用刀，左手持叉
C. 取面包不要用手拿，要用叉子叉面包
D. 吃沙拉时只用叉子
【单选题】
地陪接了一旅游团，出发前到旅行社计调部领取相关票证、表格和费用。以下（ ）不属于领取内容___。
A. 旅游合同
B. 旅游团名单
C. 住宿结算单
D. 旅游服务质量反馈表
【单选题】
2016 年 8 月，原国家旅游局、交通部联合规范“导游专座”，规定___为导游专座，旅游者不能抢占导游专座，以保障导游在工作中的人身安全。
A. 司机背后第一排靠窗位
B. 司机背后第一排靠过道位
C. 开门侧第一排靠窗位
D. 开门侧第一排靠过道位
【单选题】
以下关于游客用餐方面个别要求的处理，正确的是 ___
A. 旅游团要求外出自费品尝风味餐，应予以劝阻
B. 若在抵达后才提出特殊饮食要求，应婉言拒绝
C. 若在用餐前提出换餐，应尽量满足，但差价自理
D. 游客要求在客房内用餐，可满足其要求，但服务费自理
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Refer to the exhibit. what is the e ffect of the given configuration？___
A. It enables authentication，
B. It prevents keychain authentication.
C. The two routers receive normal updates from one another.
D. The two device s are able to pass the message digest to one another.
【单选题】
Which command can you enter to configure OSPF to use hashing to authenticate routing updates？___
A. ip ospf aut hentication message-digest
B. neighbor 192 168.0 112 cost md5
C. ip ospf priority 1
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Which command can you enter to verify the status of Cisco lOS Resilient Configuration on a Cisco router?___
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A user on your network inadvertently activates a botnet program that was received as an emai attachment. Which type of mechanism does Cisco Firepower use to detect and block only the botnet attack？___
A. network-based access control rule
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What does the policy map do in CoPP？___
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【单选题】
How is management traffic isolated on a Cisco ASR 1002？___
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Which statement about NaT table evaluation in the asa is true？___
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Which information can you display by executing the show crypto ipsec sa command？___
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D. IPsec SAs established between two peers
【单选题】
How can you prevent NAT rules from sending traffic to incorrect interfaces？___
A. Assign the output interface in the NAT statement
B. Add the no-proxy-arp command to the nat line.
C. Configure twice NAT instead o bject NAT. 5
D. Use packet-tracer rules to reroute misrouted NAT entries.
【单选题】
What term can be defined as the securing， control， and identification of digital data？___
A. cryptography
B. crypto key
C. cryptoanalysis
D. cryptology
【单选题】
Which feature in the dNS security module provide on and off network DNS protection？___
A. Data Loss Prevention
B. Umbrella
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Which a dverse consequence can occur on a network without BPDu guard ?___
A. The olde st switch can be elected as the root bridge
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C.
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What configuration is required for multitenancy ?___
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【单选题】
Why does ISE require its own certificate issued by a trusted CA？___
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which attack involves large numbers of ICMP packets with a spoofed source IP address？___
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Which statement about interface and global access rules is true？___
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Which type of malicious software can create a back-door into a device or network？___
A. bot
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Which security term refers to the like lihood that a weakness will be exploited to cause damage to an asset？___
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Which IPS detection method examines network traffic for preconfigured patterns？___
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【单选题】
What is an advantage of split tunneling ？___
A. It allows users with a VpN connection to a corporate network to access the internet with sending traffic across the cor porate network.
B. It allows users with a vpn connection to a corporate network to access the internet by using the vPN for security.
C. It protects traffic on the private network from users on the public network
D. It enables the VPN server to filter traffic more efficiently
【单选题】
Which IDS/IPS state misidentifies acceptable behavior as an attack ？___
A. false negative
B. true positive NEKA G
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A. 4
B. 3
C. 2
D. 5
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Which command enables authentication at the oSPFv2 routing process level？___
A. ip ospf authentication message-digest
B. area 0 authentication message-digest
C. ip ospf message-digest-key 1 mds Cisco
D. area 0 authentication ipsec spi 500 md5 1234567890ABCDEF1234567890ABCDEF
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Which type of firewall monitors a nd protects a specific system？___
A. firewall
B. application firewall
C. stateless firewall wvp
D. personal firewall
【单选题】
On an ASA， which maps are used to identify traffic？___
A. Route maps
B. Policy maps
C. Class maps
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Which type of social engineering attack targets top executives？___
A. whaling
B. vishin
C. spear phishing ng
D. baiting
【单选题】
What is the minimum Cisco lOS version that supports zone-based firewalls？___
A. 12.1T
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C. 15.0
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【单选题】
In which type of attack does an attacker overwrite an entry in the CAM table to divert traffic destined to a legitimate host？___
A. DHCP spoofing
B. ARP spoofing
C. CAM table overflow
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【多选题】
Which two attack types can be prevented with the impleme ntation of a Cisco IPS solution？___
A. DDos
B. man-in-the-middle
C. worms
D. ARP spoofing
E. VLAN hopping
【多选题】
choose four___
A. DHCP snooping ——————————blocks DHCP messages
B. Dynamic ARP inspection——————verifies IP-to-MAC traffic on untrusted ports
C. IP sources guard ——————————provides layer 2 interface security with ports ACLs
D. Port security————————————mitigates MAC-address spoofing at the access interface
【多选题】
choose four___
A. Step1————————run the system setup wizard
B. Step2————————add an authentication realm
C. Step3————————configure identity management
D. Step4————————configure directory group
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What are two advanced features of the Cisco AMp solution for endpoints ___
A. contemplation
B. foresight
C. sandboxing
D. reputation
E. reflection
【多选题】
Which two characteristics of RADIUS are true？___
A. It encrypts only the password between user and server.
B. It uses TCP ports 1812/1813
C. It uses UDP ports 1812/1813.
D. It uses UDP port 49
E. It uses TCP port 49
【多选题】
What are two challenges of using a network-based IPS？ ___
A. It is unable to determine whether a detected attack was successful
B. It requires additional storage and proce ssor capacity on syslog servers
C. As the network expands， it requires you to add more sensors.
D. It is unable to detect attacks across the entire network
E. It must support multiple operating systems.
【多选题】
What are two default be haviors of the traffic on a zone-based firewall？___
A. Traffic within the self -zone uses an im plicit deny all.
B. All traffic between zones is implicitly blocked
C. Communication is allowed between interfadAss that are members of the same zone
D. Communication is blocked between interfaces that are members of the same zone
E. The CBAC rules that are configured on router interfaces apply to zone interfaces
【多选题】
Which two advantages does the on-premise model for MDM deployment have over the cloud-based model？___
A. The on-premise model is easier and faster to de ploy than the cloud-based model
B. The on-premise model is more scalable than the cloud-based model
C. The on-premise model is generally less expensive than the cloud-based model
D. The on-premise model generally has less latency than the cloud- based model.
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Which two actions can an end usts take to manage a lost or stolen device in Cisco ISE？ ___
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B. Add the mac address of the device to a list of blacklisted devices
C. Force the device to be locked with a PIN
D. Request revocation of the digital certificate of the device.
E. Reinstate a device that the user previously marked as lost or stolen
【多选题】
Which two problems can arise when a proxy firewall serves as the gateway between networks？___
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E. It is unable to provide antivirus protection
【多选题】
When using the Adaptive Security Device Manager（ASDM）， which two methods are available to add a new root certificate？___
A. Use sCep
B. Install from SFTP server
C. Install from a file
D. Use Https
E. Use LDAP
【多选题】
Which two are considered basic security principles？___
A. Accountability
B. Redundancy
C. High Availabilit
D. Integrity
E. Confidentiality
