【判断题】
配料茶冲泡时,先用回转冲泡茶与配料至浸没,再用“凤凰三点头”冲水至盖杯的翻口沿下
A. 对
B. 错
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品尝青豆茶,可不用茶匙,靠敲打碗边和碗口,使茶叶和配料移到碗边而食用,别有一番情趣
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夏天茶馆内可增设暖色调的坐垫及靠垫
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现代仿唐代宫廷茶艺表演中再现历史的文化内容有唐朝宫廷礼仪、服饰、饮茶器具等
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具有乡土气息的茶艺馆内陈列物品较多运用于茶艺茶道书籍、茶文化杂志
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物品陈列是形成茶馆清静优雅的环境、烘托文化艺术氛围的重要手段
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茶几的高度、大小则需与座椅的高低位置相协调
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茶艺馆中茶桌的高度以茶客坐下的双脚高度为准
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品茶桌的大小应根据招待的人数而定
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B. 错
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茶点台的容器应给人一种洁净美观的感觉
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历史上饮茶的传播与佛教没有任何的关系
A. 对
B. 错
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历代文人雅士喜爱将饮茶与清谈、赏花、玩月、抚琴、吟诗、联句相结合,更多的注重茶之“品”而非以解渴为目的
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247茶艺表演人员上场表演时可以穿便装
A. 对
B. 错
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饮茶的倡导者之一是泰山降魔师
A. 对
B. 错
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唐代中叶皎然在主管寺院时撰写“百丈清规”,将茶融入禅宗礼法
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赵州从谂禅师倡导“以茶悟道”
A. 对
B. 错
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古代寺院僧侣们身体力行,自己种茶、制茶、煮茶
A. 对
B. 错
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宗教茶艺在选用茶具,安排茶室摆设,需符合佛教审美观,其中茶器的底部鼓起”是表示讲求圆虚清净,重心平稳
A. 对
B. 错
【判断题】
禅师茶艺要求茶室如禅室,力求简朴,有祖师真容、茶、花、香、画即可
A. 对
B. 错
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宗教类茶艺是佛教、道教与茶结合的结果,可分为禅茶茶艺、观音茶艺、太极茶艺等
A. 对
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宗教茶艺的特点为气氛庄严肃穆,礼仪特殊,茶具古朴典雅。以“天人合一”“茶禅一味”为宗旨,并讲究修养心性,以茶释道
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茶艺表演中挂画、插花、服装、点茶统称为四艺
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民俗类茶艺表演的文化特色需符合主题方面的三个要求:泡茶方式、民族风俗、民族服饰
A. 对
B. 错
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当顾客提出要重新泡一壶茶时,顾客属于信息沟通过程四要素中的信息
A. 对
B. 错
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从心理学基本知识来看,茶艺师与宾客的交流特点是直接交往和言语交往
A. 对
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在茶艺馆完整的顾客接待概念是指茶艺师代表茶馆,向宾客提供服务与销售的过程
A. 对
B. 错
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顾客接待的基本环节是:待机、接触、出样、展示、介绍、开票、收找、包扎、递交、送别
A. 对
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高档名优绿茶都采摘于平地茶园
A. 对
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在茶艺馆的顾客接待过程中,当宾客要求自己泡茶时,茶艺师应站在附近待机服务
A. 对
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在茶庄实行柜台服务的场所,当有三位茶艺师时应起站在柜台的中间
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在服务行业中广为流传的“三看顾客,投其所好”中的“三看是指看顾客的来意、看顾客的打扮、看顾客的举止谈吐
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当顾客与茶艺员目光相对时,茶艺师应主动接近顾客
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茶馆的名称在历史上也被称为茶艺馆
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茶馆茶艺师对销售中的茶叶要掌握“八知道”指的是要知道茶叶的产地、价格、质量、性能、特点、用途、冲泡方法、保管措施
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在商品服务介绍时,茶艺师应善于观察顾客心理,着重做到引起顾客的注意、培养顾客的兴趣,增强顾客的购买欲、争取达成交易
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茶艺师在为顾客推介时,应注意的三个重点之一是要推介利润高的商品给顾客
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在商品、服务的成交阶段,茶艺师应注意的六点是:协助挑选、补充说明、算帐准确、仔细包装、帮助搬运、致以谢忱
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当顾客要离开时,茶艺师道别必不可少,不分对象、不失真诚
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茶艺师可以充分利用“购”在旅游活动中的伸缩性,在旅游过程中尽量引导游客将茶叶作为馈赠亲友的礼品
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在产茶地区的风景旅游点,可开展高雅文化旅游活动,如茶文化竞赛、民族歌舞表演、赋诗作画、品茶评茶、茶道表演等
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